Contactdetails
Divaco Benelux BV
NL-3961 MW Wijk bij Duurstede
+31 343 473700
Divaco Deutschland GmbH
D-45133 Essen
+49 201 86979040
Here you will find answers by category to the most frequently asked questions.
Can't find your question? Feel free to contact us!
There is a price difference between electric and fuel-powered vehicles. Rates may vary depending on the type of vehicle and its specifications.
The minimum rental period is one day. Longer periods are possible, and we can offer competitive rates.
Yes, for long rental periods, we can offer customized pricing. Contact us for a quote.
We recommend booking at least 2 to 4 weeks in advance. However, especially during peak season or for large events, it is important to book even earlier.
Yes, when renting multiple vehicles, we can offer special discounts. Contact us for a personalized quote!
This depends on availability. Contact us to check what is possible.
Yes, as long as the vehicles are available, you can extend the rental period. Please contact us in time so we can arrange this for you.
Yes, we offer various accessories and additional options. You can easily add them to your rental request.
Yes, depending on the type of vehicle, branding with a logo or decals is possible. This must be arranged in advance and may involve additional costs.
Yes, we can provide vehicles with special modifications for first aid or medical support.
Yes, our vehicles can withstand normal weather conditions. However, please keep in mind that heavy rainfall or muddy terrain may affect performance.
Our Gators and off-road vehicles have four-wheel drive and are well suited for uneven terrain. Golf carts are better suited for flat surfaces.
Our golf carts, Gators, and off-road vehicles are not allowed to be used on the beach.
Yes, we offer golf carts and Gators with seating for 2, 4, 6, or 8 people. Please consider the maximum load capacity and the permitted speed.
Some models are equipped with lights. On our website, you can filter by lighting, and all vehicles with lights will be displayed.
Golf carts, Gators, and off-road vehicles have a roof or cabin but are open on the sides.
Gators, off-road vehicles, and transport golf carts have a cargo bed for carrying materials. Standard golf carts have less storage space.
Standard golf carts are NOT allowed on public roads. Only golf carts with a license plate are permitted on public roads. The driver must have at least a category B driving license.
For 2-, 4-, 6-, and 8-seater golf carts and transporters: 15-18 psi (1.0-1.3 bar). For Gators and off-road vehicles: 21 psi (1.5 bar).
We enforce a minimum age of 18 years and require a category B driving license for all drivers. A driver's license is required for vehicles with a license plate, depending on the type of vehicle.
One key is included as standard. Additional spare keys can be added to your rental request by selecting them in the extra options.
Call our service department, in most cases we can assist you over the phone (Tel.: +31 343 473700).
Our vehicles are easy to operate. Upon request, we can provide a manual, or our driver can give a brief instruction.
This depends on various factors such as driving time, speed, temperature, and load. We assume they can be driven for a full day, but we cannot guarantee a specific distance.
No, that is not possible. Electric golf carts and off-road vehicles are equipped with batteries that cannot be swapped due to their weight and size.
No, we ensure that our golf carts and electric off-road vehicles are always delivered clean and fully charged, ready for immediate use.
No, all our golf carts can be charged using a standard 230V power outlet.
Most golf carts have a maximum speed of 25 km/h, while some models are slightly slower.
The small transporter has a load capacity of up to 150 kg, and the large transporter up to 300 kg.
The 2-seater Gators use diesel, while the 4-seater Gators use petrol.
Yes, if you rent a petrol or diesel vehicle, you can return it fully refueled to avoid additional fuel costs.
2-seater Gator max. 40 km/h, 4-seater Gator max. 60 km/h.
All Gators have four-wheel drive, a cargo bed, a roof, a windshield, door safety nets, and a tow hitch.
The 2-seater Gator has a load capacity of up to 400 kg in the cargo bed, while the 4-seater Gator has a load capacity of up to 200 kg.
Yes, all Gators have four-wheel drive and are suitable for off-road driving. However, some experience with off-road driving is recommended.
The designated contact person must be present to receive the vehicles and hand them over to the driver on the pickup day.
Electric vehicles are delivered fully charged (charger included). Petrol and diesel vehicles are delivered with a full tank.
Check the number of rental vehicles and accessories (such as spare tires, chargers, and charging cables). If loading and unloading facilities were specified in the order, they must be available.
Our driver is not required to search for vehicles on-site. The final inspection of vehicles and accessories takes place at our warehouse.
Delivery and pickup take place on weekdays between 08:00 and 17:00. A surcharge may apply for a specific time.
The transport costs depend on the distance and the number of vehicles. Our rental quote includes the costs for delivery and pickup.
In some cases, self-pickup is possible. Please contact us to discuss the options.
Yes, this is possible upon agreement. Additional transport costs may apply.
This depends on availability and location. In some cases, delivery within 24 hours is possible.
Delivery is usually done by truck with ramps. At the end of the rental period, the vehicles are collected in the same way.
We offer a Third-Party Liability + Comprehensive Insurance. This is included in our quote and listed separately.
If you are insured through us, we will take care of everything with the insurance company.
Yes, that is possible. You must provide us with proof of insurance from your insurer in advance. For more information, please visit our insurance page.
You must report any damage immediately. Depending on the insurance taken out, repair costs may be charged or a deductible may apply.
Whether a deposit is required depends on the type of vehicle and the rental period. If a deposit is requested, it will be refunded after the vehicle is returned without damage.
Divaco Benelux BV
NL-3961 MW Wijk bij Duurstede
+31 343 473700
Divaco Deutschland GmbH
D-45133 Essen
+49 201 86979040